Thrive Group- Statement on COVID-19 Pandemic

Thrive Group organizations continue to be committed to preventing the transmission and spread of COVID-19 with a focus on ensuring the health and well-being of our clients, residents, staff and family members. We are diligent in our precautions by taking direction from Public Health authorities and the Ministry of Health. Thrive Group is keeping people safe and healthy by:

Visitor Guidelines: As you are aware, outdoor visits resumed on June 18, 2020 in long-term care homes and community congregate living settings. At that time, the Ministry indicated that this will be a phased approach to visiting resumption. The Ministry announced that effective July 15, 2020, outdoor visits in long-term care homes have been expanded with some changes to the overall guidelines. Further to this, the Ministry announced that effective July 22, 2020, indoor visits will be available. This approach to visiting resumption is in accordance with Ministry directives and will continue to ensure the health and safety of clients, residents, staff, family members and visitors.

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We continue to trial an online booking system for clients and family members at our Binbrook site – with the hope to expand to all sites soon. At this time, visits can be booked by calling the Home’s reception Monday-Friday during business hours.

We will continue to refine visiting protocols as we receive on-going direction from The Chief Medical Officer of Health and our Public Health authorities. Although still somewhat limited, we are very excited that visiting will be resuming again at our locations. We know that this has been, and will continue to be a challenging time for everyone and we want to thank you for your understanding, support and cooperation. The health, safety and well-being of our clients, residents, staff and family members still remains our number one priority.

Screening – All staff, contracted workers and visitors are being actively screened, including having their temperature checked prior to entering any of our sites. In addition, all staff in our long-term care and congregate settings are screened at the end of each shift. We are following all ministry directives for screening and restricting entry to buildings to anyone that screens “positive”. This includes anyone that has traveled outside of Ontario in the last 14 days. In addition, all residents and clients are screened twice a day for any respiratory symptoms or fever.

Physical Distancing and Hand Hygiene – We continue to urge our staff, (when not working), and the families of our clients and residents, as well as our own families and friends, to stay home as much as possible and continue to practice physical distancing. Physical distancing helps to slow the spread of the virus, taking the pressure off our health care workers and the hospital emergency rooms. We cannot emphasize enough the importance of washing your hands thoroughly and often. Keeping hands and nails clean, and not touching your face, is one of the best things we can all do to keep ourselves and each other healthy.

Universal Masking Of All Staff - All of our staff are required to wear a mask during shifts. This measure prevents transmission of COVID-19 should someone be ill and contagious but not be displaying any symptoms. This strategy provides added protection to residents, clients and staff.

Food Items or Perishable Gifts. – Unfortunately we are no longer accepting delivery of food items to our long-term care homes or congregate settings. This increases our ability to reduce potential risk of the virus entering our homes and community locations.

Limiting Delivery of Non-perishable Care Packages - We understand how difficult it is to be apart from your loved ones at this time. We also know that sharing gifts and care packages is a way of staying connected to your loved one. However, we must ask that gifts and care packages are limited as much as possible. Again this helps us to reduce the risk of the virus being transmitted into our homes and community settings. We know that the virus can remain on a variety of surfaces for up to 72 hours. Therefore, any care package deliveries for residents and clients will be set in storage for a minimum of 72 hours as recommended by Public Health.

Pandemic Preparedness Activities – All areas of our business have activated Pandemic Plans to ensure that all essential care and services can continue. Continuity plans, supply chain, and equipment management processes are all being monitored and adapted. The Public Health Ontario website. has many resources and fact sheets available for health care providers and the public.

Book a Visit

AbleLiving Binbrook
905-692-4465 x100

Online Booking Form

Other AbleLiving Sites
Call program office
Capability Sites
Call program office
Idlewyld Manor
905-574-2000 x 0
St. Peter's Residence
at Chedoke
905-383-0448 x 15000

Essential Family Caregiver Resources

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