THRIVE GROUP COVID-19: RESOURCES

Thrive Group- Statement on COVID-19 Pandemic

Thrive Group organizations continue to work with Public Health and the Ministry of Health to coordinate our response to COVID-19 to ensure the health and wellbeing of our clients, residents, staff and family members.

Thrive Group is keeping people safe and healthy by:

Visitor Restrictions - The Chief Medical Officer of Health has advised hospitals, long-term care homes, retirement housing, supportive housing and congregate care settings that only “essential” visitors are allowed to visit our homes. Essential visitors are defined as those who have a resident who is very ill or at end of life. Decisions relating to who can visit will be made at the discretion of the Administrator or designate. Volunteers and students are also being asked not to visit our homes. We will continue to update these measures as we receive on-going direction from The Chief Medical Officer of Health and our Public Health authorities. We know that this is a challenging time for everyone and we sincerely appreciate your understanding, support and cooperation. The health and safety of our clients, residents, staff and families remain our top priority.

Screening – All staff, contracted workers and essential visitors are being actively screened, including having their temperature checked prior to entering any of our sites. In addition, all staff in our long-term care, and congregate setting are screened at the end of each shift. We are following all ministry directives for screening and restricting entry to buildings to anyone that screens “positive”. This includes anyone that has traveled outside of Canada in the last 14 days. In addition, all residents and clients are screened twice a day for any respiratory symptoms or fever.

Physical Distancing and Hand Hygiene – We continue to urge our staff, (when not working), and the families of our clients and residents, as well as our own families and friends, to stay home as much as possible and continue to practice physical distancing. Physical distancing helps to slow the spread of the virus, taking the pressure off our health care workers and the hospital emergency rooms. We cannot emphasize enough the importance of washing your hands thoroughly and often. Keeping hands and nails clean, and not touching your face, is one of the best things we can all do to keep ourselves and each other healthy.

Universal Masking Of All Staff - All of our staff are required to wear a mask during shifts. This measure prevents transmission of COVID-19 should someone be ill and contagious but not be displaying any symptoms. This strategy provides added protection to residents, clients and staff.

Food Items or Perishable Gifts. – Unfortunately we are no longer accepting delivery of food items to our long-term care homes or congregate settings. This increases our ability to reduce potential risk of the virus entering our homes and community locations.

Limiting Delivery of Non-perishable Care Packages - We understand how difficult it is to be apart from your loved ones at this time. And we know that sharing gifts and care packages is a way of staying connected to your loved one. However, we must ask that gifts and care packages are limited as much as possible. Again this helps us to reduce the risk of the virus being transmitted into our homes and community settings. We now know that the virus can remain on a variety of surfaces for up to 72 hours. Therefore, any care package deliveries for residents and clients will be set in storage for a minimum of 72 hours as recommended by Public Health.

Pandemic Preparedness Activities – All areas of our business have activated their Pandemic Plans to ensure that all essential care and services can continue. Continuity plans, supply chain, equipment management processes are all being monitored and adapted. The Public Health Ontario website has many resources and fact sheets available for the public and health care providers.

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Updates from the CEO

Get the pdf here.

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April 9, 2020

Dear Thrive Group family,

I want to thank everyone for the incredible job you have been doing keeping our clients and residents safe and healthy, especially over the past month. Whether you celebrate Easter, or just celebrate the coming of Spring, this is a weekend that many of us would plan to spend with our friends and families. Normally, our residents and clients would also be anticipating visits with their loved ones. This year, however, we are faced with a different reality, and the families of our residents and clients are relying on you to be there to help them stay connected to their loved ones. Because of this, your help is needed and appreciated more than ever.

I know this is not an easy time for anyone, and the courage you have shown day after day is inspiring. You have made the admirable decision to build a career around helping people. Whether you are providing direct health care, or you are working in dietary, laundry, housekeeping, administration or maintenance, you are the backbone of this community and you are holding us all up.

I understand that many of you will spend time working over this long weekend caring for the most vulnerable in our community. I also understand that this means you may not get to spend time with your own families. Please know that we are so grateful to you and your loved ones for the sacrifices you are making so you can be there for those who need you most.

Easter represents a time of growth and rebirth. Spring flowers are arising from the frozen ground and buds are sprouting on the trees around us. Just as these flowers and trees find their way into the sunshine, we too will emerge from the other side of this crisis, stronger, wiser and more determined than ever in our resolve to provide the best care possible to our clients and residents.

Easter represents a time of growth and rebirth. Spring flowers are arising from the frozen ground and buds are sprouting on the trees around us. Just as these flowers and trees find their way into the sunshine, we too will emerge from the other side of this crisis, stronger, wiser and more determined than ever in our resolve to provide the best care possible to our clients and residents.

With my eternal gratitude.

Steve.

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Steve Sherrer

CEO

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