Thrive Group- Statement on COVID-19 Pandemic

Thrive Group organizations continue to be committed to preventing the transmission and spread of COVID-19 with a focus on ensuring the health and well-being of our clients, residents, staff and family members. Thrive group programs are geographically in multiple regions, however we typically follow the most conservative guidelines so that we can be proactive and stay ahead of the recommended safety measures. We will continue to assess these precautions as we continue to monitor local cases counts and updates from our Public Health Authorities and the Ministry of Health.

Thrive Group is keeping people safe and healthy by:

Active Screening – All staff, contracted workers and essential visitors are being actively screened, including having their temperature checked prior to entering any of our sites. In addition, all staff in our long-term care and congregate settings are screened at the end of each shift. We are following all ministry directives for screening and restricting entry to buildings to anyone that screens “positive”. This includes anyone that has traveled outside of Canada in the last 14 days. In addition, all residents and clients are screened twice a day for any respiratory symptoms or fever.

Physical Distancing - We continue to urge our staff, (when not working), and the families of our clients and residents, as well as our own families and friends, to stay home as much as possible and continue to practice physical distancing. Physical distancing helps to slow the spread of the virus, lowing the risk of outbreaks, taking the pressure off our health care workers and the hospital emergency rooms.

Hand Hygiene –We cannot emphasize enough the importance of washing your hands thoroughly and often. Keeping hands and nails clean, and not touching your face, is one of the best things we can all do to keep ourselves and each other healthy.

Universal Masking and Eye Protection for All Staff and Visitors - All of our staff and visitors are required to wear a mask and face shield during their shifts. This measure prevents transmission of COVID-19 should someone be ill and contagious but not be displaying any symptoms. This strategy provides added protection to residents, clients and staff.

Limiting Visiting – At this time general visiting is on hold. Residents/clients (or their substitute decision maker) of our LTC and congregate settings are permitted to select one essential caregiver that will be permitted to visit onsite to support the needs their loved one they visit. Essential visitors are required to have a negative COVID-19 test weekly.

Limiting Resident and Client Absences: At this time, the Medical Officer in Hamilton is advising that absences which are NOT for essential medical reasons are restricted.

Restricting Delivery of Food Items or Perishable Gifts. – Unfortunately we are not accepting delivery of food items to our long-term care homes or congregate settings. This increases our ability to reduce potential risk of the virus entering our homes and community locations.

Limiting Delivery of Non-perishable Care Packages – We ask that gifts and care packages are limited as much as possible. This helps us to reduce the risk of the virus being transmitted into our homes and community settings. We know that the virus can remain on a variety of surfaces for up to 72 hours. Therefore, any care package deliveries for residents and clients will be set in storage for a minimum of 72 hours as recommended by Public Health.

Pandemic Preparedness Activities – All areas of our business have activated Pandemic Plans to ensure that all essential care and services can continue. Continuity plans, supply chain, and equipment management processes are all being monitored and adapted. The Public Health Ontario website has many resources and fact sheets available for health care providers and the public.

Updates from the CEO


January 21, 2021

Hello everyone,

I hope that everyone is doing well during this period of lock down. It is hard to believe that we have now been doing these COVID-19 updates for almost eleven months.

I want to take this opportunity to inform you that we continue to have one outbreak at our Idlewyld Manor home with one asymptomatic resident and two asymptomatic staff cases at this time. We have one outbreak at our HUB program with two symptomatic staff and one symptomatic client. In all cases, staff and clients/residents are self-isolating. I also wanted to let you know that we have no active COVID-19 cases at any of our other 15 sites.

I also want to extend my gratitude to our residents/clients, staff and family members for being so patient through these days and adapting to all the increased measures. It is certainly a challenging time for everyone and I thank you for being incredibly supportive of our work.

We will continue to post updates and documents on the website as changes occur.

I wish you all the best – please be safe.


Steve Sherrer


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