LATEST NEWS & UPDATES

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Dear Residents, Clients, Staff, and Stakeholders,

It is a wonderful time of year as we welcome the spring and start thinking about the summer season starting in the not-so distant future. It has been an incredibly busy winter across all Thrive Group organizations, and we are delighted to provide you with updates about some key milestones.

Great Places to Work TM (GPTW)

As you may be aware we have been certified as a Great Place to Work for the past 8 years. We are excited to inform you GPTW has recognized us as one of the TOP 50 Best Workplaces in Canada! This is in addition to the recognition of our Most Trusted Executive Team award. This is a testament to the great work that each of you, our residents, clients and families have contributed to making our organizations strong with a healthy culture and a place where people want to work and live. In May, some of our senior leaders will be visiting our teams to celebrate the results and determine effective ways to continually improve upon the work experience for our staff.

Launch of Thrive Group Centre of Excellence (COE) In Health Care Innovation

We were excited to celebrate the very successful launch of our COE earlier in April. Many of our engaged stakeholders, including health care partners, system leaders, academic partners, associations, government officials, residents, clients, and families were able to join, meet and discuss how we can work together in new and different ways to promote innovation within our health care system. The two goals of the COE are to support the sustainability of the workforce and improve services and quality of life for adults who need care and support.

Long-Term Care Home 20th Anniversaries

It is hard to believe that our two long-term care homes are both celebrating 20 years of service excellence to residents and families. St. Peter’s Residence at Chedoke originally opened its doors in 2004 as part of the St. Peter’s Hospital system. Idlewyld Manor has a longstanding history in Hamilton dating back to 1846 and celebrates 20 years in the current building everyone enjoys today. St. Peter’s hosted an anniversary celebration in April, and we look forward to the celebration at Idlewyld in May.

Experience Surveys and Quality Improvement

Our dedication to quality service excellence involves input from all our stakeholders, especially those we serve. As you are aware, each year we conduct a survey for our residents and clients to tell us about their experience. Those surveys are now completed, and our programs have the results which are displayed on posters across the sites. We have used input from these surveys to inform the development of our quality improvement priorities and quality improvement plans for this year.

New to the Thrive Group Website

We are always looking for ways to keep you connected and advised of new developments across the Thrive Group organizations. Check out the following new additions to our website:
- Community Report – this is a high-level overview of some of our key accomplishments of the past couple of years – coming to our website soon.

Moving to Make it Happen (MTMH)

Join us for our 10th Annual Moving to Make It Happen fundraising event! We are halfway to our fundraising goal for the event of $100,000. As you are aware, all fundraising proceeds across Thrive Group are spent enhancing care and services for our clients and residents through improving resources, activities, and equipment.

Staying Healthy

We are grateful for those of you who have continued to stay up to date with all recommended vaccines. We continue to encourage following the advice of our public health experts in the prevention of respiratory illnesses. Thank you for following the precautions in place at all our programs and supporting the health and well-being of our staff, volunteers, residents, clients, and family members. If you require additional
information, please reach out to the leaders at the sites. We hope that everyone takes the time to enjoy the spring weather. We look forward to our next communication in June.

On behalf of the senior leadership team,

Sincerely,

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Steve Sherrer

CEO

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Dear Residents, Clients, Staff, and Stakeholders,


We hope that this message finds you well.  We are delighted to share some wonderful news that highlights the dedication and hard work of our incredible team – our successful 3-year accreditation with the Commission on Accreditation of Rehabilitation Facilities (CARF).

Receiving this accreditation is a meaningful recognition of our commitment to providing high-quality services and continuously improving the experiences of those we serve. CARF's evaluation process helped us understand and enhance our strengths, and it's heartening to know that our efforts have been acknowledged.

In their final report, CARF noted that Thrive Group provided excellent care for the persons served in its long-term care homes and its various other programs and services. Thrive Group is dedicated to ongoing quality improvement. The organization is highly respected in the community and is dedicated to providing person-centred programs and services to all persons served. Persons served expressed a high level of
satisfaction with the services provided.

This achievement is a shared success, and we want to express our sincere gratitude to our residents, clients, staff, and stakeholders for your ongoing support. Your collaboration is invaluable, and we are truly grateful for the positive impact we can make together.

As we celebrate this milestone, let's continue working together to create an even brighter future for those we serve. Thank you for being an integral part of our journey.

Sincerely,

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Steve Sherrer

CEO

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