LATEST NEWS & UPDATES

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Hello everyone,

I hope this message finds you well.  I am delighted to share with you the successful completion of our CARF Accreditation survey, which took place over the past three days.  This comprehensive review involved the dedicated efforts of our staff, residents, clients, families, stakeholders, and leaders, and I am immensely proud of the collaborative spirit that was showcased throughout this process.

 We had the privilege of hosting five CARF surveyors who conducted both in-person and virtual sessions, allowing them to gain a comprehensive understanding of our programs and services.  The interviews and tours, which involved active participation from our residents, clients, staff, and leaders, were instrumental in presenting the essence of what makes our organization so special. 

 I want to express my sincere gratitude to each and every one of you who contributed to this survey.  Your commitment, enthusiasm, and genuine engagement did not go unnoticed.  The dedication of our accreditation leads in preparing for the survey has been commendable. I also want to extend thanks to all of the team members that ensured our sites were tour-ready, provided seamless transportation between locations, extending warm hospitality to the surveyors, and the IT team for keeping us all connected. 

 While we eagerly await the final report from CARF in the coming weeks, the positive feedback received during the interviews reflects the exceptional values that Thrive Group prides itself on. It is evident that our commitment to excellence, person-centered care, and collaborative teamwork resonated with the surveyors.

 We understand that the accreditation process is crucial in validating the quality of our services, and we are confident that the final results will reflect the outstanding efforts of our entire Thrive Group community.  We look forward to sharing the detailed outcomes with you as soon as we receive the official report from CARF.

 Once again, thank you for your unwavering dedication, hard work, and cooperation throughout this process.  Together, we have showcased the strength of our organization and the exceptional care we provide to our residents and clients.

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Steve Sherrer

CEO

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Happy Holidays Everyone,

The holiday season is a time to pause, reflect and give thanks. As I look back on 2023, I am humbled at the incredible year we have had, the accomplishments we have been able to achieve and the strength that each of our staff demonstrate on a continuous basis to support those we have the privilege to serve.  The commitment of our staff to our values of Teamwork, Honesty, Respect, Innovation, Versatility and Excellence continues to amaze me and I am inspired at how each of you work to keep our clients, residents, family members and your colleagues safe and supported. 

Thrive Group now has 20 locations, serving over 3000 individuals each day under our umbrella organizations: AbleLiving Services, Capability Support Services, Idlewyld Manor & St. Peter’s Residence at Chedoke. We have opened up new services and supports with a commitment to ensuring individuals remain in their homes for as long as they can.

We have enjoyed many celebrations such as staff appreciation events, celebrated our Moving to Make it Happen fundraising event and we were honoured to celebrate Thrive Group’s 10th Anniversary!  We strengthened our commitment to Family Councils, Resident Councils, Client and Caregiver Councils and we continued to formalize the work of our Equity Diversity and Inclusion Council.  We are preparing for CARF Accreditation and moving towards Best Practice Spotlight Organization Designation and we have continued to be recognized as A Great Place to Work.  We have done all of this as we have continued to help transform the healthcare system.  Together we have had an incredible impact on our communities, changing lives and making a difference every day.  We should all be so proud of what we have accomplished.

As we enter the holiday season, I am filled with immense gratitude for the care, kindness, hard work, dedication, and resilience that our staff, volunteers and family members have shown. Each act of kindness continues to have a positive and profound impact on those we serve. Thank-you from the bottom of my heart for being so dedicated to our vision – your commitment is truly remarkable!

Our future is bright because of what all of you do to make Thrive so successful.  Please take some time over the holiday season to enjoy family, friends and loved ones. Here’s to a joyful holiday season.

Sincerely,

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Steve Sherrer

CEO

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